An interview with Carl at Scribes

Published: Thursday 22nd October 2015 by Rich Sutherland

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Scribes Digital Print at 54 Newland Avenue is well known for its superb customer service. Highly experienced, the team provides top quality, affordable printing across a range of products. In this interview, Rich Sutherland asks owner Carl Morton a few questions about the world of digital printing.

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Hi, Carl. So, when did Scribes open?

It was way back in 1992. We’re now in our third decade of business.

 

Have you always been located at 54 Newland Avenue? 

No, I first started out at 8 Newland Avenue and was there for roughly ten years before purchasing our current location. We now have two floors and plenty of space for all of the equipment.

 

How big is your team?

It’s me, my son Nick and my fiancée Sally. I pride myself on owning a local, family-run business.

 

What machinery do you have?

You probably wouldn’t be able to fit the list into this article! Let’s just say we use dozens of in-house machines and tools to produce all kinds of products. It isn’t just flyers and posters.

 

What other products do you supply?

You name it! We can make business cards, office stationery, vinyl banners, pop-up banners, Correx and Foamex boards, calendars, tent cards, presentation folders, orders of service, training manuals, receipt pads, vinyl labels and T-shirts. You can find all of our products on our website.

 

Plus you can bind dissertations?

That’s right. I can bind a dissertation in roughly thirty seconds, therefore a walk-in service is available while you wait. Or it can be ordered online with an average production time of twenty minutes during opening hours, which covers printing and binding.

 

In an average week, how many print jobs do you run? 

It really is variable but if I were to guess I’d say 500. This includes everything from a 10p photocopy to a large print run in the thousands.

 

What’s the largest job you’ve ever done?

We’ve had quite a few biggies over the years. Some of the largest are training manuals for the NHS and various jobs for local government, as the document sizes and printing quantities are huge. We’ve also shipped as far as Africa, so knowing that we have our products displayed worldwide is a fantastic achievement.

 

I can imagine you’ve been asked a few odd questions in your time.

We’ve had a couple or so. One customer asked if we could make sure the front design was on the front of an A5 leaflet, but obviously it’s a case of which way you’re holding it. Someone once told us we’d printed their image upside down, but in fact they were holding it upside down. And another customer requested a black and white document be converted into full colour, but photocopiers aren’t quite that advanced yet. We understand these queries though, as printing can seem complicated. That’s why we’re always happy to help when customers are unsure of their options.

 

How can people place an order?

The easiest way is to do it online, although people are very welcome to give us a call or pop in to ask a question first if they prefer. Make sure to check out our special offers too, as they can save you a few quid.

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Published: Thursday 22nd October 2015 by Rich Sutherland

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