Enjoy some peace and Quiet today at The Deep

Published: Thursday 14th September 2017 by Courtney Farrow

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Today, The Deep is offering visitors the opportunity to enjoy the popular attraction in a more tranquil environment for National Quiet Day.

We spoke to Louise Kirby, Director of Operations and People at The Deep, to find out more.

“We’ve been running our Quiet Days for at least ten years now, usually organising them two or three times a year,” Louise tells us. “Thursday’s event coincides with National Quiet Day, and our next one is on 10th January 2018.”

National Quiet Day encourages everyone to find a bit of peace and quiet in our overly hectic and noisy lives.

“A Quiet Day at The Deep will definitely allow anyone who is looking for a chance to take a break from their busy day to enjoy a quieter experience. However, the day was originally designed for people with disabilities.”

The Deep already prides itself on being an accessible attraction for all. The team continually strives to ensure that all visitors make the most of their time at the aquarium, frequently updating their resources and tools to ensure an accessible family day out.

Their hard work has been recognised nationally, too. The Deep was named Runner Up in the Visit England Inclusive Tourism Award 2017. In the past, they have been awarded both Gold and Silver at the National Enjoy England Awards in the Access for All category (2011 and 2009, respectively).

“We have worked closely and had fantastic support from the National Autistic Society. They have informed our staff about autism and how we can make The Deep more accessible,” Louise explains. “We have also devised a social story to help people plan their visit.”

You can check out their comprehensive Access Statement and Social Story online.

“On Quiet Days, a BSL interpreter is on site, the light levels are raised and the noise in the venue is reduced,” Louise explains.

The Deep also doesn’t have any large pre-booked groups coming on the day, so a steady stream of visitors can be expected, rather than classes of understandably excited schoolchildren.

“We are an educational charity, so we always welcome school groups on site. But we also recognise that some visitors appreciate a quieter day.”

Having a BSL Interpreter, large-printed guides, audio and braille can really make the difference when it comes to accessibility.

“Many of our guides’ presentations are interpreted for those who need it, and the light levels allow for those with disabilities to clearly lip read and understand the sign language. Meanwhile, more light can help them find their way around,” Louise expands.

The first signed presentation starts at 10:30am, with the final one at 3:30pm. Meanwhile, the volume of the aquatic sounds and voiceovers at The Deep is turned down.

“Of course, it isn’t completely silent. We usually have these recordings playing to add to the atmosphere of the immersive experience. But many find this noise level distracting or even disturbing. Turning down the sound can really help to make the attraction become more accessible,” adds Louise.

Anyone can come along to The Deep’s Quiet Day. Usual admission rates apply and there is no need to book. For further information, please consult The Deep’s website.

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Published: Thursday 14th September 2017 by Courtney Farrow

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