Holderness ambulance call-out times ‘totally unacceptable’

Published: Wednesday 3rd February 2016 by KCFM

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Beverley and Holderness MP Graham Stuart has branded it “totally unacceptable” that under half of emergency ambulance call-outs are arriving on time in some parts of his constituency.

He posed questions to Yorkshire Ambulance Service leaders at a meeting in Parliament on Tuesday after it emerged that well under half (41.4 per cent) of 999 callouts from Mid Holderness (HU11 postcode) residents are responded to within eight minutes. This is based on numbers released from January to June last year.

That figure got worse in March and June, falling to 37.5 per cent and 34.2 per cent respectively.

South Holderness only had sub-eight-minute responses to 54.6 per cent of their 999 calls between January and June.

The Trust’s response to HU11 callouts hit targets 53.2 per cent of the time and to HU12 calls 56.3 per cent.

Withernsea (81.8 per cent) residents enjoyed the best response figures, while Hornsea hit the 75 per cent target figure exactly.

Mr Stuart plans talks with Health Secretary Jeremy Hunt to address the issue.

He said: “It is totally unacceptable that fewer than a quarter of emergency calls in mid Holderness were answered in under eight minutes last September, when the national target is for three quarters of them to be.

“I appreciate the challenges of serving the East Riding are greater than in big towns and cities but the trends are getting worse, not better.”

Mr Stuart added: “I left Yorkshire Ambulance Service chiefs in no doubt that they have to do more this year to improve performance in rural Holderness.

“The data disclosed on the eve of our meeting is frustrating and extremely concerning. This has gone on for long enough and I will now raise YAS’ performance directly with the Health Secretary Jeremy Hunt.”

Mark Inman, Yorkshire Ambulance Service’s head of emergency operations in Hull and East Riding , said: “We aim to reach all of our patients as quickly as possible, particularly in rural parts of our region like the East Riding of Yorkshire, where sparsely dispersed populations present particular challenges for all emergency services.

“In addition, we have the added challenge of needing more frontline staff to join the Trust. There is a widely documented national shortage of paramedics and we are currently running a recruitment campaign in the Hull and East Riding area for additional paramedics and emergency care assistants.

“We continue to work hard to make further improvements to our response times in the East Riding (which in the 2015-16 year-to-date for red calls to life-threatening emergencies is 65.5%).

“It is important to remember that they are not the only measure of the care we provide and we remain focused on delivering safe and high quality services to the people of Yorkshire.

“We continue to urge the public to use our 999 service wisely so we are able to prioritise resources for those with life threatening illnesses and injuries. We ask that people with less urgent illnesses or injuries consider alternative healthcare services, such as their GP, a pharmacist or the NHS 111 service.”

Read more local and national news on HEY Today


Published: Wednesday 3rd February 2016 by KCFM

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