Apple apologises for update bug

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Published: Monday 1st June 2015 by The News Editor

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Apple has apologised after an update to its mobile operating system left some owners of its new iPhones unable to make or receive calls.

Users who had installed iOS 8.0.1 on the iPhone 6 models also complained it had caused problems for the handsets’ Touch ID fingerprint facility.

The update had been released less than a week after the phones had gone on sale in order to fix other issues.

Apple said it was working on a new version.

“We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1,” it said.

“Affected users can reinstall iOS 8 through iTunes.

“We apologise for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days.”

The company has also published a support document that lists the steps affected users can take to revert their devices to the previous version of the operating system.

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Published: Monday 1st June 2015 by The News Editor

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